Three services. Each clearly scoped.
Each with a stated price.
Families may begin with the briefing and progress to a further service if needed, or choose the level of support that fits their situation from the outset. There is no obligation to proceed beyond each completed engagement.
Back to HomeHow Stonewake works
Every engagement begins with a written scope document. Before any paid work begins, a family knows exactly what will be done, what will not be done, and what it will cost. No decision is made under time pressure.
Appointments are conducted by a named coordinator who attends each session from start to finish. The coordinator does not change mid-engagement. This matters in bereavement work: families should not have to re-explain their situation to a different person at each appointment.
At the end of each engagement, the family holds a physical file, a written summary of what is present and what is missing, and a directory of registered practitioners in Sarawak for the matters that require professional handling.
Practical Steps Briefing
A calm one-hour briefing on the practical, non-regulated matters families commonly attend to after a bereavement: which papers are usually gathered, how records are typically organised, and who ordinarily needs to be told. It gives no advice, takes no position, and touches nothing requiring professional licensing.
What is included
- One-hour appointment at our office or the family's home
- Printed step list covering the practical, non-regulated tasks families typically face
- Document checklist listing papers commonly needed
- Directory of registered solicitors, accountants, and administrators in Sarawak
Process steps
- 01Initial enquiry and date confirmed
- 02Written scope document sent and confirmed before appointment
- 03One-hour briefing held
- 04Printed materials handed to family at end of session
Papers Gathering Support
Three appointments across five weeks in which a coordinator helps the family gather, sort, index, and label the papers they hold, producing a bound file with a contents page and a scanned mirror on family storage. Clerical work only, with nothing valued or interpreted. The coordinator does not contact any institution and does not act in anyone's name.
What is included
- Three appointments (typically two to three hours each) over five weeks
- Bound file with contents page and consistent naming convention
- Scanned mirror of file on family-controlled storage
- Written gap list identifying papers not yet located
- Dividers, labelling system, and maintenance sheet
- Practitioner directory for Sarawak
Process steps
- 01Written scope confirmed; schedule of three appointments agreed
- 02Appointment 1: initial sort and categorisation of papers held
- 03Appointment 2: labelling, indexing, scanning, gap list drafted
- 04Appointment 3: bound file completed, contents page finalised, materials handed over
Family Archive & Chronology Retainer
A five-month retainer producing an indexed archive of the family's own documents, a dated chronology drawn from them, provenance notes where the family can evidence them, and a neutral summary sheet for handover. Documentation only: no valuation, no interpretation, no advice, no correspondence on anyone's behalf.
What is included
- Five monthly appointments over five months
- Indexed archive of family documents with consistent naming
- Dated chronology drawn from the documents
- Provenance notes where the family can evidence them
- Neutral summary sheet prepared for handover to a solicitor or accountant
- Bound register and digital mirror on family-controlled storage
- Practitioner directory for Sarawak
Process steps
- 01Written scope confirmed; five-month schedule agreed
- 02Months 1–2: gathering, sorting, and initial indexing
- 03Month 3: chronology drafted from the indexed documents
- 04Month 4: provenance notes added; family review session
- 05Month 5: final register bound, digital mirror completed, summary sheet and handover
Which service is right for your family?
| Feature | Briefing RM 480 |
Gathering RM 1,860 |
Archive Retainer RM 4,020 |
|---|---|---|---|
| Step list & document checklist | |||
| Practitioner directory | |||
| Physical sorting & labelling of documents | — | ||
| Bound file with contents page | — | ||
| Scanned digital mirror | — | ||
| Written gap list | — | ||
| Dated chronology of documents | — | — | |
| Provenance notes | — | — | |
| Summary sheet for handover | — | — |
Best for
Briefing
Families who want to understand what tasks lie ahead before committing to further support.
Best for
Gathering Support
Families who have a collection of papers and need help sorting and indexing them for a solicitor or accountant.
Best for
Archive Retainer
Families with a larger or longer-term archive task, or who want a complete chronology and provenance record for future reference.
Standards shared across all services
Written scope before every engagement
The scope document is sent and confirmed before any paid work begins.
Named coordinator throughout
One person attends all appointments and produces all materials for the engagement.
Data handling under Malaysian law
Personal data handled in accordance with the Personal Data Protection Act 2010.
Right to pause
Any engagement may be paused without penalty. Terms are stated in the scope document.
Home appointments available
Appointments may be held at the family's home within the Kuching area.
No advice. No representation.
Stonewake provides clerical records support only. Regulated matters are referred to qualified practitioners.
Not sure which service fits your situation?
Send us a brief description of where you are and we will suggest the service that is most likely to be useful. An initial enquiry carries no commitment.
Send an Enquiry