Family papers and documents on a table
Kuching, Sarawak · Malaysia

Practical support for families
organising records after a loss

Stonewake helps families in Sarawak gather, sort, and archive their papers at an unhurried pace — with no advice given and nothing requiring professional licensing.

No advice given. Clerical work only.

What We Offer

Three services, each clearly scoped. We state at every stage what the work does not include.

A calm briefing environment

Practical Steps Briefing

A calm one-hour briefing on the practical, non-regulated matters families commonly attend to after a bereavement: which papers are usually gathered, how records are typically organised, and who ordinarily needs to be told.

  • Printed step list and document checklist
  • Directory of registered professionals for regulated matters
  • No advice given, no licensed matter touched
RM 480 Enquire
Sorted and labelled documents

Papers Gathering Support

Three appointments across five weeks in which a coordinator helps the family gather, sort, index and label the papers they hold, producing a bound file with a contents page and a scanned mirror on family storage.

  • Written gap list, dividers, and naming convention
  • Bound file with scanned digital mirror
  • Coordinator does not contact institutions or act in any name
RM 1,860 Enquire
An indexed family archive binder

Family Archive & Chronology Retainer

A five-month retainer producing an indexed archive of the family's own documents, a dated chronology drawn from them, provenance notes where the family can evidence them, and a neutral summary sheet for handover.

  • Monthly meetings, bound register, digital mirror
  • Practitioner directory for Sarawak
  • Documentation only — no valuation, no interpretation
RM 4,020 Enquire

What Stonewake does not do

  • We do not give legal, financial, or tax advice.
  • We do not value any asset or interpret any document.
  • We do not contact institutions or act in anyone's name.
  • We do not handle regulated matters of any kind.

Why Families Choose Stonewake

Unhurried pace

Appointments are spaced so families are not pressured. Nothing moves faster than the family is ready for.

Clear scope

Every engagement states in writing what is and is not included. Families know exactly what they are paying for.

Documents stay with the family

Originals are never removed from the family's possession. Scanned copies are stored on family-controlled storage only.

Practitioner directories included

We provide directories of registered solicitors, accountants, and other qualified professionals for matters that require them.

Plain language throughout

All written materials — checklists, gap lists, chronologies — use plain sentences. No jargon, no assumptions about prior knowledge.

Based in Kuching

We work within Kuching and the surrounding Sarawak area. Appointments take place at our office or at the family's home.

Is there a pile of papers you have not yet been able to face?

Many families find that the practical task of sorting documents after a bereavement is simply left undone for months. Stonewake can sit with you at your own pace and make a start.

[email protected]

Commonly Asked Questions

What does a Practical Steps Briefing cover?
The briefing is a calm, one-hour session in which we walk through the papers families typically need to gather after a bereavement, how those records are usually organised, and who ordinarily needs to be informed. We provide a printed step list and a document checklist. We do not give legal or financial advice at any point.
How long does the Papers Gathering Support service take?
There are three appointments spread across five weeks. The pace is deliberate so that families are not overwhelmed. At the end you have a bound file, a contents page, and a digital copy on storage you control.
Does the coordinator contact banks or government offices on our behalf?
No. The coordinator does not contact any institution and does not act in anyone's name. That work requires registered professionals — solicitors, accountants, or estate administrators — and we provide a directory of those practitioners so families can engage them directly.
Where do appointments take place?
Appointments may be held at our Kuching office on Jalan Song Thian Cheok, or at the family's own home within the Kuching area, depending on preference and the volume of documents held.
What is the Family Archive & Chronology Retainer?
It is a five-month engagement. We meet monthly, build an indexed archive of the family's own documents, draw a dated chronology from them, note provenance where the family can evidence it, and produce a summary sheet for handover. The result is a bound register and a digital mirror. No documents are valued, interpreted, or used to contact third parties.
Are the prices listed inclusive of all fees?
The prices shown — RM 480, RM 1,860, and RM 4,020 — cover the service as described. Any materials such as binders, divider sets, or external storage are itemised separately at cost. We confirm the full amount in writing before any engagement begins.
How is my family's information kept private?
We hold only the information needed to deliver the service. Scanned documents are placed on storage that the family controls — not on Stonewake servers. Our full data handling approach is described in our Privacy Policy.

Find Our Office

37 Jalan Song Thian Cheok, 93100 Kuching, Sarawak

Get in Touch

We respond to all enquiries within one working day.

Contact Details

Telephone

+60 82-937 148

Office Address

37 Jalan Song Thian Cheok
93100 Kuching, Sarawak
Malaysia

Office Hours

Monday – Friday: 9:00 am – 5:00 pm
Saturday: 9:00 am – 12:30 pm
Sunday & Public Holidays: Closed

Please note

Stonewake does not give legal, financial, or tax advice. Enquiries about regulated matters will be acknowledged and a practitioner directory provided.

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