Why families in Sarawak
come to Stonewake
A clear scope, a named person, and no pressure to move faster than the family can. Those three things are what families most often say they needed and could not find elsewhere.
Back to HomeSix things families find most useful
Written scope before any work begins
The scope document states exactly what the engagement covers, what it does not cover, and the total cost. No decision is made under pressure.
One named coordinator throughout
The same person attends every appointment, builds every file, and writes every document. Families do not repeat themselves to a succession of different staff.
A pace the family sets
Appointments are spaced deliberately. There is no calendar pressure to gather or decide anything before the family is ready. Engagements may be paused.
Documents remain in the family's hands
Originals are never removed. Scanned copies go onto storage the family controls, not Stonewake servers. Originals are checked back in after each session.
Plain language in all written materials
Checklists, gap lists, chronologies, and summary sheets are written in short, direct sentences. If a term needs defining, it is defined in the same document.
Directory of Sarawak practitioners
Every service includes a directory of registered solicitors, accountants, and estate administrators in Sarawak so that families can engage qualified help without hunting for names.
Each benefit in full
Experience in records organisation
Stonewake coordinators have worked in records management and document organisation for a combined total of more than fifteen years. They are familiar with the paper trails that commonly accumulate in Malaysian households — Malay, Chinese, and indigenous Sarawak communities — and with the different filing conventions across those communities.
That background means a coordinator can move through a folder of mixed papers — land documents, insurance schedules, utility records, passbooks, correspondence — and identify what is present, what is likely missing, and how it should be labelled, without needing the family to explain each document individually.
A process that produces a usable file
Each engagement produces something tangible. The briefing produces a printed step list and checklist. The gathering support produces a bound file with a contents page, a scanned mirror, a gap list, and a maintenance sheet. The archive retainer produces a bound register, a dated chronology, provenance notes, and a neutral summary sheet.
These outputs are designed to be handed to a solicitor or accountant without further preparation. The family does not need to re-sort or re-explain what is in the file.
Service shaped around the family
Appointments may be held at our Kuching office or at the family's home. The time between appointments is set at a pace the family agrees to. If a family member needs to stop mid-session, the session stops. If a family needs to pause the engagement for several weeks, the engagement is paused without penalty.
Families are not asked to prepare anything before the first appointment beyond making the papers accessible. The coordinator arrives ready to work with whatever is there.
Transparent pricing with no ongoing commitment
The three services are priced at RM 480, RM 1,860, and RM 4,020 respectively. Each price is confirmed in the written scope document before any engagement begins. Materials such as binders and dividers are itemised separately at cost.
There is no subscription, no retainer beyond the five-month archive service, and no obligation to proceed to a second service after a first is complete. Families may begin with the briefing and decide from there.
Stonewake against the alternatives
| Feature | Typical approach | Stonewake |
|---|---|---|
| Written scope before work begins | ||
| Named coordinator throughout | Varies | |
| Appointments at family's home | Rarely offered | |
| Originals never leave family | Not always | |
| Price confirmed in writing upfront | ||
| Practitioner directory for Sarawak included | ||
| No obligation beyond each completed engagement | Not always |
What Stonewake does not do — and why that matters
We do not give advice
Because we give no legal, financial, or tax advice, families who work with us are not at risk of acting on unqualified guidance. Our role is to prepare the ground so that advice from a qualified professional is better-informed and less time-consuming to obtain.
We do not act in anyone's name
Because the coordinator does not contact institutions or sign anything on the family's behalf, there is no risk of a misstep that complicates the estate. The family retains full control at every stage.
We do not hold documents
Because originals never leave the family's hands and scans go to family-controlled storage, there is no single point of risk. The family's records cannot be lost, withheld, or accessed without their consent.
We do not rush
Because Stonewake does not work on commission or bill by a financial outcome, there is no incentive to move faster than is comfortable. Slow, careful organisation produces a more useful file than a rapid collection of unsorted papers.
In numbers
7
Years serving Kuching families
230+
Families assisted
100%
Engagements with written scope upfront
3
Clearly scoped service tiers
Begin with a conversation
There is no obligation to proceed beyond an initial enquiry. We will describe what we do, answer your questions, and let you decide whether any of the three services is right for your family.
Get in Touch